Frequently Asked Questions

Everything you need to know about Geepas home solutions.

What is the standard delivery timeframe for my order?

Orders are typically processed within 24 hours. Depending on your location, standard shipping takes between 3 to 5 business days for domestic deliveries.

Do Geepas appliances come with a warranty?

Yes, most Geepas products come with a standard 1 to 2-year warranty covering manufacturing defects. Please refer to the specific product manual for exact terms.

What is your return policy for home electronics?

We offer a 14-day return policy for unused items in their original packaging. If you receive a damaged or faulty product, please contact our support team immediately for a replacement.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets and Cash on Delivery (COD) in select regions.

How can I track my shipment?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our courier partner's portal.

Can I cancel my order after it has been placed?

Orders can be canceled within 2 hours of placement. Once the order has entered the shipping phase, it cannot be canceled but can be returned following our standard return process.